- Author: MailChimp
- Format: archived PDF, EPUB, MOBI
- Price: free
This introductory book is suitable for beginners to UX and contains insights on process and purpose from MailChimp’s User Experience team. It starts with an examination of collaboration and teamwork. The troika of UX follows: research, design, and development, and concludes with a selection of articles on refinement and other processes that never really end.